Harrison grew up around the pool industry and saw the same issue repeat itself: good builders losing work not because of quality, but because homeowners were overwhelmed — comparing quotes that didn’t line up and unsure who to trust.

At the same time, Waejen noticed something strange. In other major home decisions — roofing, renovations, maintenance — independent advisory services existed to help homeowners understand their options and avoid mistakes.

But when it came to one of the most expensive upgrades a family can make, that kind of unbiased support simply didn’t exist.

When we compared experiences, the problem became clear: The industry wasn’t broken — homeowners were being asked to navigate a massive decision alone. Poolpal was built to change that.

We act as an independent guide and trusted advocate for homeowners, helping them make confident, informed decisions — while ensuring high-quality builders are chosen for the right reasons.